Documentation
How Speudio works. Can't find it? Email info@speudio.com.
Getting started
The 2-minute setup: connect your mailbox, import contacts, and find your first answer.
Connecting your email
IMAP setup for Gmail, Outlook, Yahoo, and other providers. App passwords explained.
Importing your contacts
Simple and advanced modes, the space meter, and what happens when your plan fills up.
Managing contacts
Importing, organizing, tagging, hiding, and removing contacts. Custom fields.
Forwarded mail
Mark a contact who gets all your mail forwarded, and see it in their conversation
AI assistant
How the per-contact AI chat works, what it can answer, citations, and image search.
Fill contact details with AI
Let AI read a contact's emails and documents to fill in their details, including your custom fields. You confirm every suggestion.
Colors & conversations
What each color means: citation chips, conversation bubbles, and status colors.
AI usage & limits
Exactly what counts as an AI question, what's free, and when your AI starts fresh.
Web search
How the AI searches the web for current, outside facts, with cited sources. A paid-plan feature; Free gets an upgrade nudge instead.
Search
Find any email, attachment, or contact instantly. Keyboard shortcuts.
Image search
How image descriptions are generated, what's included, and what to expect.
Supported file types
What opens inline, what the AI can read, and what to download.
Downloading your files
Single-file downloads everywhere, and bulk ZIP downloads on paid plans: photo sets, selected files, email attachments.
Multiple mailboxes
Adding mailboxes, switching the active inbox, and how contacts stay separate per inbox.
Per-mailbox vs account settings
What changes for one mailbox, what changes for your whole account, and how to share the assistant.
Notifications
What the bell tells you (imports, storage, AI limits, sync issues) and the Upgrade button.
Service-relayed email
How Speudio detects invoices and notices sent 'via' a service, and where services live.
Getting support
Raise a ticket, set its priority, track status, reply, and reopen.
Sending feedback
Send a note straight from the app, with a screenshot you can draw on to point things out.
Archive sections
What each Archive tab holds (Services, Deactivated, Spam and more) and how to restore items.
Privacy & security
EU hosting, GDPR, read-only mailbox access, data export and deletion.
Plans & billing
What each plan includes, how to upgrade or cancel.
Plan limits & what's kept
Storage and your AI: the one number your plan holds, and what stays safe when it is full.
Storage and plan limits
The one number your mail and files share, what never counts toward it, what happens when you are full, and how to make room.
Missing older email
Why a contact can look empty, and how "Fetch older mail" brings their history back from your mail server.
Account management
Changing your password, setting up recovery codes, deleting your account.
Troubleshooting
Common issues: sync stuck, IMAP failed, AI not answering, missing emails.